Privacy Policy

This Privacy Policy describes how https://www.somethingsneverfade.com (from no on "Site" or "us") gathers, uses and discloses your personal information when you visit or make a purchase on the Site.

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Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "personal information". Please see the list below for more information on what personal information we collect and why:

1- Device information

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

  • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimise our Site.

  • Collection source: Collected automatically when you access our Site through cookies, log files, web beacons, tags or pixels

  • Disclosure for a Business Purpose: Shared with our processor shopify.

2- Order information

  • Examples of personal information collected: name, billing address, shipping address, payment information, email address, and phone number.

  • Purpose of Collection: To provide you with products or services to fulfil our contract, to process your payment information, to ship and provide you with invoices and/or order confirmations, to communicate with you, to assess our orders for potential risk or fraud, and when you are connected with the preferences you have chosen with us, provide you with information or advertising related to our products or services.

  • Source of the collection: provided by the client.

  • Disclosure for a business purpose: shared with our processors Shopfy, Paypal and Apple Pay.

3- Customer service information

  • Purpose of the collection: to provide customer support.

  • Source of the collection: provided by the client.

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Sharing personal information

We share your personal information with service providers to help us improve our services and to fulfil our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.

  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

  • We use Paypal and bank transfer as payment methods.

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Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:​

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here. You can also unsubscribe from Google Analytics here.

  • We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).

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Use of personal information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

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Legal base

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEE"), we process your personal information under the following legal bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right of deletion, please see the "Your Rights" section below.

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Your rights

GDPR

If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you are a resident If you wish to exercise these rights, please contact us using the contact information below.

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Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example if it is the first time they visit it or if they are frequent visitors.

How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.​

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may adversely affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, often found in the "Tools" or "Preferences" menu of your browser.For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or through sites such as www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent our sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

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Advertisements

We use our cookies for Instagram and Facebook ads. Remember that you can always block these cookies in your browser.

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Do not track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons which will be effective immediately upon posting on the Website.

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Contact

For more information about our privacy practices, if you have any questions, please contact us by email at somethingsneverfade@gmail.com.

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Updated Privacy Policy dated 20/12/2022